SECURING PEACE OF MIND

This year will be the fifth year that LEA Insurance Brokers advises and arranges our insurance program. As you are aware, the IOR Group has grown considerably over the last few years, and now has over 250 employees and a large vehicle fleet consisting of over 75 Prime Movers and Rigids and 200 trailers. We are grateful for your excellent service over the past 4 years. We appreciate the way that you have taken the time to really understand our business and industry, which has enabled you and your team to respond effectively to our needs, including when we had claims. We look forward to continuing to work with you and your team in this financial year and into the future.

Stewart Morland

IOR Managing Director

When I started work with the Mad Hueys, I realised that their Insurances were nowhere near the requirements we needed. I had met Matt O'Rourke socially through our local football club and thought I would contact him to address my concerns. Matt reviewed our company and existing policies thoroughly and identified what our company required. Matt's recommendations were to ensure our business was adequately insured but not over insured. Matt was very helpful and since bringing our business over to LEA Insurance he has been accommodating with all of our concerns and always in a timely manner. Nothing is a problem for Matt when it comes to helping us out even if it is not in his area of expertise, he will guide us to who or where we should go. Not only is Matt very professional he is also down to earth and easy to talk to.

Ryan Helton

Finance Manager

Sadly we know that the legitimacy of most insurance companies should be brought to question, but LEA Insurance Brokers ease the difficulty of what could be an impossible situation. For nearly forty years I have had the peace of mind of being secured with LEA Insurance Brokers. They have REMAINED CONSISTENT in their attention to the clients and giving the best care and consideration in times of acute stress and helplessness of being at the hands of what could be malicious insurance company’s tactics. With LEA I have been spared the added aggravation of tearfully having to plead and reason after an incident to do right after having cheerfully taken our hard-earned money for every increasing premiums, year after year. Even the most diligent of insured cannot escape frustrations and calamities of life. From heartbreaking loss through human greed and/or devastation of nature any incident or accident, however we are “robbed” it is stressful enough without the added trauma of having to deal with that which comes from the “hoop-jumping” associated with the paranoia of suspicious insurance companies. Whether it be understandable vigilance on the part of the company due to the dishonest, or whether they are overzealously, even criminally, trying to hold off from settling through their unscrupulously set up “loopholes,” LEA has brought the encouragement that they will protect us misconduct. Its actually tragic how oftentimes, the insured, through crisis, can be made to feel as culprits rather than the victims. This is quickly eased knowing that there is an honest mediator such as LEA INSURANCE BROKERS. WHEREVER YOU ARE SITUATED IN THE COUNTRY, LEA will source the best fit for your insurance requirements and provide outstanding back up service for when those unexpected “nasties” of this life arise. Personally I would like to thank the personal brokers who have taken such good care of me over the decades, including my present, Glenda Kosters, as well as the excellent service of claims administrator through a recent event, Rebecca Slattery. This “family” always worked tirelessly to see a claim or a quote through to its best possible end.

Lucy Van P

Private Client

"I always find Paul very knowledgeable with all his products & when providing Policy options at any request he pays particular attention to our needs & requirements. Having been in the industry for many years he has seen many different circumstances & outcomes and as a result is well informed. I would not hesitate to recommend Paul Langdale . LG"

Lyn

Private Client

Austbrokers Professional Services (‘APS’) and Austbrokers Cyber Pro (‘ACP’) are specialist financial lines insurance brokerages with a vast array of expertise in the professional indemnity, directors and officers and cyber insurance space. APS & ACP have built a strong relationship with LEA Insurance Brokers over the years. The team at LEA are always looking to ensure their clients have access to the most appropriate insurance coverage at the most cost effective pricing point and have regularly engaged with APS and ACP when it comes to delivering best in class financial lines insurance solutions for their clients. This engagement shows that LEA are always aware of their core value as insurance brokers, which is placing the client’s needs at the forefront of their minds. Troy and his team of highly capable insurance brokers bring a high level of professionalism to the broking industry and are a pleasure to deal with, ensuring the partnership between APS, ACP and LEA will continue to grow well into the future. Michael Joseph 
Director Austbrokers Cyber Pro Pty Ltd

Michael Joseph

Director Austbrokers Cyber Pro Pty Ltd

Over the last 10 years that LEA Insurance have managed our insurance portfolio we have always found them to be efficient and thoroughly professional. We are always confident at each renewal period that our interests are adequately protected with each policy being reviewed thoroughly to suit our business needs. All the staff are very friendly and efficient and the claims process is also managed extremely well. We would highly recommend LEA Insurance. Rod Macleod Director – AHC Limited.

Rod Macleod

Director AHC Limited